Privacy Policy｜隐私政策

For adults 18+ only.｜仅限 18+ 成年用户。

Privacy Policy

Effective date: June 3, 2026

This Privacy Policy explains how CALLIDUS GROUP (CHINA) LIMITED, operating the Velvet Pulse storefront, collects, uses, shares, and protects personal information when you visit, browse, contact, or buy from Velvet Pulse.

Legal entity: CALLIDUS GROUP (CHINA) LIMITED

Operating name: Velvet Pulse

Email: dongpinxixuan002@gmail.com

Business address: Room 603, 6th Floor, Kam Hon Industrial Building, No. 8 Wang Kwun Road, Kowloon Bay, Hong Kong 999077

Personal information we collect

Contact details, including name, email address, billing address, shipping address, phone number where provided, and support messages.
Order and transaction details, including purchased products, order number, fulfillment status, returns, refunds, and customer support history.
Payment-related information processed by Shopify and payment providers. Velvet Pulse does not store full card numbers.
Age and eligibility confirmations, including confirmation that you are 18+ and legally allowed to view, buy, import, possess, and use adult wellness products.
Device, browser, cookie, analytics, log, and security data, such as IP address, pages viewed, referral source, and checkout activity.

How we use personal information

We use personal information to operate the storefront, process orders, accept payment, arrange shipping, provide support, handle returns and refunds, verify adult-product eligibility, prevent fraud, comply with law, and improve the storefront.

Sharing and service providers

We share information only as needed with Shopify, payment processors, fraud-prevention providers, shipping carriers, fulfillment partners, support tools, analytics providers, professional advisers, and government or law-enforcement authorities when legally required.

International transfers and retention

Your information may be processed outside your location where Shopify, payment providers, fulfillment partners, and technical providers operate. We keep records as long as reasonably needed for orders, support, fraud prevention, legal compliance, accounting, dispute resolution, and policy enforcement.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, or a copy of your personal information. Email dongpinxixuan002@gmail.com. We may verify your identity before fulfilling a request.

Adults only

Velvet Pulse is intended only for adults 18+. We do not knowingly collect personal information from anyone under 18.

隐私政策

生效日期：2026年6月3日

本隐私政策说明格律詩集團（中國）有限公司运营 Velvet Pulse 店铺时，在你访问、浏览、联系或购买商品过程中如何收集、使用、共享和保护个人信息。

注册/收款主体：格律詩集團（中國）有限公司

运营名称：Velvet Pulse

联系邮箱：dongpinxixuan002@gmail.com

企业地址：香港特别行政区九龙半岛观塘区九龍灣宏冠道八號金漢工業大廈6樓603室 999077

我们收集的个人信息

联系信息，包括姓名、邮箱、账单地址、配送地址、主动提供的电话和客服沟通内容。
订单和交易信息，包括购买商品、订单号、履约状态、退换、退款和客服记录。
由 Shopify 和支付服务商处理的支付相关信息；Velvet Pulse 不保存完整银行卡号。
年龄和购买资格确认，包括确认你已满 18 岁，且所在地法律允许浏览、购买、进口、持有和使用成人私密健康商品。
设备、浏览器、Cookie、分析、日志和安全数据，例如 IP 地址、浏览页面、来源渠道和结账行为。

个人信息用途

我们使用个人信息运营网站、处理订单、收款、安排配送、提供支持、处理退换和退款、核验成人用品购买资格、防范欺诈、遵守法律并改进网站。

共享和服务提供商

我们仅在必要范围内与 Shopify、支付处理方、防欺诈服务商、物流承运商、履约伙伴、客服工具、分析服务商、专业顾问，以及法律要求时的政府或执法机构共享信息。

跨境传输和保存期限

你的信息可能在 Shopify、支付服务商、履约伙伴和技术服务商运营所在地被处理。我们会在订单、客服、防欺诈、合规、会计、争议处理和政策执行合理需要的期限内保存记录。

你的权利

根据所在地法律，你可以请求访问、更正、删除、限制处理或获取个人信息副本。请发送邮件至 dongpinxixuan002@gmail.com。处理请求前，我们可能需要验证你的身份。

仅限成年人

Velvet Pulse 仅面向 18+ 成年用户。我们不会故意收集 18 岁以下人士的个人信息。